💬 Customer Support

Classify and tag a batch of tickets

💬 Customer SupportClaudeIntermediate

Task · Ticket tagging
Time saved · 1-2 hrs per week (estimate, not measured)

Steps

1. Open Claude (or a Project with your reference docs uploaded)
2. Paste the prompt and wrap inputs in tags as shown
3. Ask for a revision if tone or format is off
4. Review before sharing

Prompt / template

<tickets>[paste 50 tickets]</tickets> Tag each ticket with one category from [list] and priority P1-P3. Output a table: id, category, priority, one-line reason.

Source · https://docs.anthropic.com/en/docs/build-with-claude/prompt-engineering/use-xml-tags
Last checked · 2026-10-16

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